1. Cell
  2. Grievance Redressal Cell

 

CO-ORDINATOR
Dr Rajkumar S Patil
M.A(Eng),M.A (Pol.sci), M.ED., M.Phil.,KSET, NET, PGDHE,Ph.D.

Members

  • Dr M P Chelageri

M.A , M.ED., Ph. D

  • SHRI H R KURI

M.P.Ed,M.Phil

  • Dr(Smt) J C HIREMATH

 M.A,M.ED., M.Phil., KSET, PGDHE, Ph.D.

INTRODUCTION
The grievance procedure is a machinery to sort out the issues between student and college. It is a means by which a student who believe that, he / she has been treated unfairly with respect to his / her academic / administrative affairs or is convinced to be discriminated is redressed. It is a device to settle a problem. It enables to express feelings by initiating and pursuing the grievance procedure in accordance with the rules and regulations of the college. It involves a process of investigation in which ‘Student’s Grievance Cell’ enquires and analyses the nature and pattern of the grievances in a strictly confidential manner. Matters are disclosed to only those, who have a legitimate role in resolving the matter. Emphasis on procedural fairness has been given with a view to “the right to be heard and right to be treated without bias”.
The function of the cell is to look into the complaints raised by any student or faculty, and   pursuing the grievance procedure in accordance with the rules and regulations of the College. Grievance cell strives to solve students’ academic and administrative problems and at the same time caters to the problems faced by staff. It is empowered to look into matters of harassment. The cell also encourages staff & pupil to give their suggestions in matters related to their welfare, academics and entertainment. Anyone with a genuine grievance may approach the department members in person.

 

OBJECTIVES                              

The objective of the Grievance Cell is to develop anapproachable and accountable attitude among all the stakeholders in order to maintain a harmonious educational atmosphere in the institute.The Cell has been constituted for the redressal of the problems reported by the Staff & Students of the College with the following objectives:

  • To encourage the Staff & Students to express their grievances / problems freely and frankly, without any fear of being victimized.
  • To encourage staff & pupil to give in writing or to send in their Suggestions / complaints on the email id provided i.e. grievance.edu@gmail.com
  • To create an atmosphere where students of the College respect the right and dignity of one another and show utmost restraint and patience whenever any occasion of rift arises.
  • To develop amongst students to refrain from inciting Students against other Students, teachers and College administration
  • Advising all staffs to be affectionate to the Students and not behave in a vindictive manner towards any of them for any reason.
  • Ragging in any form is strictly prohibited in and outside the institution. Any violation of ragging and disciplinary rules should be urgently brought to the notice of the Principal.
  • To co-ordinate between students, teachers & administration to redress the grievances.
  • To guide ways and means to the staff & students in order to redress their problems.

Grievance Redressal Procedure

The students have to place their grievances in the suggestions box/complaint book placed various points like college office, library, hostels, and grievance redressal cell. The coordinator in turn intimates the matter to the committee for necessary action. Final report based on grievance received and resolved will be submitted to the Principal and further course of action will be decided and the same shall be intimated to the students

Grievance Redressal Committee

The Grievance Redressal Committee shall be constituted at the college with Principal, student welfare officers, deans and a student representative. Any aggrieved student may make an application to the Registrar at the Grievance Redressal Cell seeking redressal of grievance. The Grievance Redressal Cell shall receive the complaint and the Committee shall fix a date for hearing the complaint and communicate its decision within 7 days of receipt of complaint. The Grievance Redressal Committee shall ensure disposal of every application as speedily as possible, as and not later than a month of receipt of the grievance. On the conclusion of proceedings, the Committee shall pass such order, as may be deemed fit to redress the grievance and provide relief as may be desirable to the affected party at issue. In case of false or frivolous complaint, the Committee may take appropriate action against the complainant.